About Us

Zaum. Handmade in Boston.

Zaum bags are fully created, start to finish, in our cozy little studio on the South Shore of MA.  Each and every Zaum bag is designed, manufactured, and shipped from the studio, as we are committed to staying small and local.

Durable and well crafted bags don't have to be boring, black, basic, and unaffordable. Zaum offers functional, meticulously sewn, and colorful bags made from high quality fabrics that you simply won't find in any store.

Zaum strives to deliver contemporary and unique bags of high craftsmanship to those looking for something a little different. More fun. More edgy. More colorful.

Our bags are designed with thoughtful color choices, but sometimes the colors we choose may not be what you were looking for. Given the plethora of fabrics in studio, we decided to open our doors to fully customized orders. 

We hope you will find Zaum's designs to be exciting and one of a kind.

How to contact us

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Shipping

All orders are shipped via USPS, and will arrive in approximately 3-9 business days. Please allow 2-3 business days for processing your order. Some of our items are made to order, and in that case, please allow up to 2 weeks for processing. A tracking number will be sent to you once your package has been processed. All international orders accepted!

All sale items are final sale. Custom orders are final sale and are non returnable. For regular items, we will accept exchanges, a return, or issue a credit for our store. We will accept returns for a refund if all merchandise is in its original condition, unused, and with a receipt of purchase. All exchanges must be completed within 14 days of delivery, and we apologize, but shipping costs in the event of an exchange or return are non refundable.

We reserve the right to refuse an exchange if the product appears used or no longer in its original condition.